BC Public Service - Internal Job Opportunities

The Team
The Eligibility, Compliance and Enforcement Unit at the Ministry of Health is a dedicated team responsible for identifying and investigating cases of inappropriate access to health care benefits by non-eligible individuals. Working closely with the Medical Services Commission, the team recommends the cancellation of non-eligible beneficiaries’ accounts and initiates the recovery of funds paid out inappropriately. Comprising 8 Eligibility Investigators, 2 Senior Eligibility Investigators, 1 Manager, and 2 Administrative Staff, this established team collaborates with policy analysts, Health Insurance BC, and the ICBC Residency Unit. Known for its diverse and hardworking members, the team operates from a standalone office, making a significant impact on ensuring the integrity of healthcare funding and accountability.

The Role
As an Eligibility Investigator, you will use your expertise in health and medical program eligibility to ensure that provincial criteria for funded health benefits are met. You’ll conduct detailed investigations, provide training to health authorities’ staff, and offer expert advice on eligibility reviews, helping to prevent inappropriate access to health care benefits. This role involves collaborating with various provincial and federal agencies, including ICBC, and working closely with authorities across Canada and the U.S. border. With opportunities for growth in auditing and investigations, this position offers a rewarding public service role where you can develop your skills in a supportive team environment while also managing your own caseload.

Qualifications:
Education and Experience Requirements

• Bachelor’s Degree in Criminology, Law, Public Administration, Business Administration, or Psychology or in a related field and 2 years *related experience; OR
  Diploma in Criminology, Law, Public Administration, Business Administration, or Psychology or in a related field and 3 years *related experience; OR
  Certificate in Criminology, Law, Public Administration, Business Administration, or Psychology or in a related field and 4 years *related experience; OR
• An equivalent combination of education and *related experience may be considered.

*Related experience must include each of the following:

• A minimum of 1 year experience in investigative/law enforcement.
• Experience utilizing computerized records systems.
• Experience dealing with regulatory agencies and coordination of information across a broad spectrum of programs.
• Experience interviewing and building relationships with clients and using tact and diplomacy when placed in hostile environments.

Preference may be given to applicants with the following:

• Report writing experience.
• Extensive caseload management experience.

For questions regarding this position, please contact Francois.Comeau@gov.bc.ca.

About this Position:
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.