BC Public Service - Internal Job Opportunities

BAND 3 - Manager of Operations- Closing date extended

Posted on September 13, 2024

Closes on September 25, 2024


Requisition Number: 116224

Job Type: Regular Full Time

Job Category: Leadership and Management

Full/Part Time: Full Time

Classification: Band 3

Temporary End Date: April 30, 2025


Description

The Team
The Cybersecurity and Digital Trust Branch is a highly specialized team which is responsible for securing the organization against the ever-evolving cybersecurity threat landscape which has five domains of responsibilities:

  • IDENTIFY: Develop an organizational understanding to manage cybersecurity risks to the systems, data, people, assets, and capabilities.
  • PROTECT: Develop and implement appropriate safeguards and mitigation strategies to ensure delivery of critical business services.
  • DETECT: Develop and implement appropriate processes, procedures, and automated systems to detect any occurrence of a cybersecurity event/incident.
  • RESPOND: Develop and implement appropriate processes, procedures, and systems to respond to any detected cybersecurity event/incident including the collection and preservation of evidence of said incident.
  • RECOVER: Develop and implement appropriate processes, procedures, and systems to maintain and execute plans for systems resiliency, recovery, and restoration of any capabilities and/or services impaired by a cybersecurity event/incident.

The ADMS team, as a whole, provides the following identity, access and directory management critical services across the BC Government:

  1. Web Access Management (Single Sign On (SSO) SiteMinder enterprise solution offering, Reverse Proxy, SiteMinder federation, Keycloak integrations, Common Logon Page, etc).
  2. SSL Certificate offering and Internal Certificate Authority (ICA) provisioning.
  3. BC Government Active Directory (IDIR) user and group management/governance as well as Directory Synchronization Services.
  4. MS Active Directory and MS Entra ID services (ADFS, Oath/SAML 2.0 SSO integrations, SaaS SSO integrations, PIM, PAM, MFA, Azure Conditional Access Policies, Azure Intrusion Protection Policies, Azure Defender for Endpoints: Servers, Domain Controller Farm Management, etc).

The Role
Reporting to the Director of Access and Directory Management Services (ADMS), this position will oversee and manage the ADMS teams that provide the day to day operational support for the suite of Access and Directory Management service offerings that are used across the BC Government. This position will be responsible for leading teams of IT professionals within the ADMS unit that support identity, access, security, stability, availability, capacity, change and performance management services for ADMS’s systems and technologies.

Qualifications:
Education and Experience Requirements

  • Certificate or higher in the computer science field OR;
  • An equivalent combination of education, training and experience may be considered.
  • Minimum two (2) years’ experience supervising technical staff. Preference may be given to applicants with experience supervising staff in a union environment.
  • Three (3) years’ experience in technical operations in a complex application environment, supporting a large, diverse, corporate business enterprise with critical system needs. Preference may be given to more years of experience.
  • Three (3) years’ experience leading and resolving complex staff and/or client issues. Preference may be given to more years of experience.
  • Minimum One (1) year experience delivering or supporting Identity and Access services.
  • Minimum One (1) year experience negotiating and managing information technology contracts.
  • Minimum One (1) year experience in a leadership role that ensure teams provide expert customer service support within a shared service model.

Preference may be given to applicants with:

  • Experience supporting technical application environments related to Identity and Access.
  • Experience supporting Identity and Access service offerings related to any of the following: MS Azure, MS Azure AD, SiteMinder, MFA, Azure Conditional Access, Keycloak.
  • Experience managing information technology contracts within a Government environment.
  • Diploma or higher in the computer science field.


For questions regarding this position, please contact Alex.Strudwick@gov.bc.ca.

About this Position:
Amendment (September 17): Posting closing date extended to (September 25).
This is a temporary opportunity until April 30, 2025. This position may be extended or become permanent.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.
This position is excluded from union membership.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR

Job Profile