BC Public Service - Internal Job Opportunities

The Team
The Services Team is an established group of 11 members, including Client Support Coordinators, Client Support Analysts, Workstream Primes, and a Services Team Lead. They collaborate with other teams across the branch, division, and ministry to enable technology that supports Citizens' Services staff. The team values service excellence, teamwork, and a modern approach, using agile and scrum to organize their work and deliver impactful services.

The Role
As the Workstream Prime, you'll lead the asset management workstream, overseeing mobile device accounts for citizens' services and supporting the Ministry's rolling refresh. You'll work closely with clients to identify their technology needs, develop business cases, and translate processes into technical specifications. This position is ideal for someone excited to work on new technology projects, support modernization efforts, and collaborate within a dynamic, forward-thinking team. Your work will directly impact the delivery of technology solutions across the Ministry.

Qualifications:
Education and Experience Requirements

• Diploma or higher in computer science, computer engineering, business administration or a discipline related to the management of IT professionals. An equivalent combination of education and experience may be considered. 
• Minimum two (2) years experience providing business analysis related to integrated custom applications with complex business processes.
• Minimum two (2) years experience with change management processes and project management methodologies.
• Minimum two (2) years experience in installation, configuration, maintenance and problem resolution of hardware, software, operating systems, and network components.
• Minimum two (2) years experience leading IM/IT projects/products or project/product components. 
• Minimum two (2) years experience researching, gathering, analyzing, verifying systems information; assessing problems and issues; and recommending solutions in an IM/IT setting.

Preference may be given to applicants with:

• Experience providing business analysis related to integrated custom applications with complex business processes in a Microsoft environment.
• Experience with IM/IT Agile Product Teams.

For questions regarding this position, please contact Andrea.Bingham@gov.bc.ca.

About this Position:
This position is based out of the location listed above. 
Flexible work options are available; this position may be able to work up to three (3) days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.
Please refer to MyHR for more information on Temporary Market Adjustments.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.