BC Public Service - Internal Job Opportunities

The Team
The Issues Response Team at the Ministry of Children and Family Development is a dedicated, collaborative group responsible for managing sensitive and complex cases that have a significant impact on children and families and Ministry staff across British Columbia. The team is comprised of a Manager and three Practice Analysts, with guidance from a Director. This established team works closely with ministry staff, leadership, and the BC Coroners Service. The Issues Response team’s responsibilities include responding to correspondence on behalf of the Minister, or Deputy Minister, drafting information bullets for Members of the Legislative Assembly, supporting interprovincial practice and dispute resolution and liaising with the BC Coroner’s Service to ensure accurate tracking of and correct information pertaining to child and youth fatalities is recorded. The team values integrity and mutual support, operating with an inclusive approach to handling high-profile cases involving children and families in critical need.

The Role
The Manager leads, supervises, and supports the team while maintaining strong relationships with internal branches, Indigenous agencies, and external partners. The Manager ensures senior executives and the Minister’s office are informed of high-profile, sensitive situations across the province by delivering timely and accurate briefings. This role involves analyzing complex issues, including those raised by media or external sources, and situations involving child and youth fatalities. The Manager takes the lead on behalf of the ministry in the unfortunate event that a child dies and an Inquest is held by the Office of the Coroner.

Qualifications:
Education and Experience Requirements

• Bachelor’s Degree or higher in Social Work, or Bachelor’s Degree or higher in Child & Youth Care, Master's Degree in Educational Counselling Psychology/Master of Arts in Counselling Psychology;

NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a comprehensive report and the MCFD supplemental report by the closing date of this posting to be considered; OR

• Bachelor’s Degree in a Human Services field OR Bachelor’s Degree with a Major/Honours in a Human Services field PLUS Minimum 3 years of recent related work experience

NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a basic report by the closing date of this posting to be considered.

• • Human Services fields include Psychology, Sociology, Criminology, Anthropology, Early Childhood Education, Indigenous Studies, Education and Nursing.
  • Recent related work experience includes experience gained after completing the required education, and includes working with children, youth and families in a number of settings (must be gained within the past 5 years).
• Experience within the Ministry of Children and Family Development or an Indigenous Child and Family Service Agency, with increasing depth and breadth of responsibilities in one or more of the following service areas: child protection and family services; guardianship, adoption and permanency; youth services; children and youth with support needs; child and youth mental health; or youth justice.
• Experience developing and maintaining working relationships and resolving problems with ministry teams, oversight agencies and/or external partners.
• Experience providing expert advice and assistance regarding legislation, regulations, policies and procedures.
• Experience using Microsoft Office applications including Word, Excel, and SharePoint.

Preferences may be given to applicants who:

• Five (5) or more years of experience in child protection services.
• Supervisory/Manager experience.
• Identify as Indigenous (First Nations, Métis or Inuit).

For questions regarding this position, please contact Deborah.A.Francis@gov.bc.ca.

About this Position:
Amendment (December 2nd): Posting closing date extended to December 19th.
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement.
This is a temporary opportunity until December 31, 2025. This position may be extended or become permanent.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.