BC Public Service - Internal Job Opportunities

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. 

The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

LDB’s Information Technology (IT) team consists of 7 competency areas: Customer Experience, Infrastructure & Operations (I&O), Information Security, Enterprise Architecture, Software Services, Data Services, and IT Program Governance. Currently 5 divisions managed by IT Directors collectively are responsible for all of the 7 competency areas to deliver the IT mandate of supporting LDB’s corporate and business operations and enabling future needs and initiatives.

At present, the IT team consists of more than 260 full-time employees and includes a sourcing strategy to leverage external expertise to ensure the integrated IT team continues to deliver LDB’s strategic initiatives timely and in high quality. 

The IT department of the LDB is responsible for the entire computing infrastructure for all of the 230+ BC Liquor Stores, BC Cannabis Stores as well as LDB’s head office in Burnaby and 4 Warehouse/Distribution Centres including Delta, Kamloops, Richmond, and Victoria. IT department also manages three data centres located in Burnaby, Delta, and Kamloops.

About this role:

Reporting to the Director, Software Services, the Senior Manager, Quality Assurance (QA) is a key member of the Software Services leadership team that has accountability for the overall strategic direction related to quality assurance and quality control for all corporate and business applications.  The Senior Manager, QA is focused on providing leadership and guidance to the quality assurance teams in supporting LDB projects, continuous improvement and maintenance initiatives, and focus on progressing the quality assurance practice for LDB.  This position is responsible for all aspects of technology, people, and process to ensure business objectives are met.

A criminal record check is required.

Must be available to respond to telephone calls outside of normal business hours.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

Bachelor’s degree or diploma in information technology, business administration, or related field, with a minimum of 6 years recent, related experience*.

OR

A combination of education, training and experience may be considered i.e., 8 years of recent, related experience* with formal course work and/or certifications in information technology, business administration, or a related field.

*Recent, related experience must have occurred in the last 10 years and must include the following:

• Minimum 5 years of experience leading a team of 6 or more IT professionals.
• Experience identifying and evaluating risks from a business and technological standpoint i.e., risk identification, risk analysis, risk evaluation, risk treatment, and/or risk monitoring.
• Experience leading and managing software quality assurance, including developing testing strategies and test plans for multi-faceted/ interfaced and integrated systems, configuration management, and release management systems.
• Experience with assigning tasks, defining test objectives and test management tools e.g. JIRA, Azure DevOps
• Experience with Automation and Test Automation tools e.g. Selenium, Eggplant
• Experience generating reports for senior stakeholders using quality engineering metrics to measure and improve software quality, i.e., generating test design, test review and/or bugs per test metrics etc.
• Experience managing organizational change including planning, implementing, and communicating change.

Preference may be given to those candidates with any of the following:

• Quality Assurance (QA) Certification i.e., Certified Software Quality Analyst (CSQA) etc.
• QA Automation certification i.e., ISTQB Test Automation Engineering Certification etc.
• Business analysis and testing experience including working with subject matter experts (SME’s) and quality assurance teams.
• Experience as a Scrum Master.
• Experience in leading and managing QA teams, including recruiting, training, and performance evaluation.
• Experience with each phase of the project management lifecycle.
• Experience working with business systems and processes such as purchasing, distribution, retail, finance, audit and/or human resources.
• Experience leading change management for initiatives, projects, and/or programs, preferably using Prosci methodology.
• Experience working in Agile settings and leading Agile teams.
• Experience with DevOps, Cloud transformation and SaaS.
• Experience in Quality best practices, such as Capability Maturity Model Integration (CMMI).

How to Apply & Application Requirements:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Evelyn Chen at evelyn.y.chen@bcldb.com .

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Applications must be submitted via email to internalcompetitions@bcldb.com before the close date and time. Your email application must include the following information:

Subject: Non-IDIR Job Application (Requisition Number #####)
Email Body: Please submit my job application on my behalf for the following job opportunity:
Requisition #:
Job Title:
Ministry Name:
First and Last Name:
Employee Number: