BC Public Service - Internal Job Opportunities

The Team
The Business System Development and Support team is a dedicated and established group of professionals working to improve how justice services are delivered to the people of British Columbia. Our team provides development, project management, business analysis, and operational support to Boards and Tribunals, with a strong focus on continuous improvement and innovation. With 14 members, the team includes developers, an architect, business analysts, technical coordinators, a scrum master, and application support specialists. We collaborate closely with product owners, subject matter experts, and justice service partners to create and enhance systems, primarily built on Salesforce, that streamline processes and improve access to justice.

Our work directly supports public-facing services that help individuals navigate some of the most complex and life-altering moments in their lives. Whether it's resolving disputes or accessing critical decisions, we ensure our justice partners have the digital tools and systems they need to serve the public efficiently and effectively. We’re proud to work in an environment where innovative thinking is encouraged, teamwork is essential, and the impact of our work is both meaningful and deeply rewarding.

The Role
As a Junior Business Analyst on our team, you’ll play a key role in bridging the gap between business needs and technology solutions that improve access to justice services. Working alongside experienced analysts, developers, and stakeholders, you’ll contribute to projects that enhance and support critical systems used by Boards and Tribunals. Your work will involve gathering and analyzing business requirements, identifying process improvements, and translating those into clear technical specifications and workflows.

In this role, you’ll participate in system design and testing activities, help create user documentation, and deliver training to ensure smooth adoption of new tools and processes. You’ll also assist with project planning, resource coordination, and evaluating the feasibility and impact of proposed solutions—developing your skills in both technology and project delivery in a supportive, collaborative environment. This is an excellent opportunity for someone early in their career who is eager to grow, contribute to meaningful public service work, and help shape better systems for the people of British Columbia.

Qualifications:
Education and Experience Requirements

• Master’s degree and no formal work experience
• Bachelor’s Degree and 6 months of related experience; OR
• Diploma and 1 year related experience; OR
• Certificate or coursework and 2 years related experience; OR
• Secondary School graduation (Dogwood, GED) and 3 years related experience; OR
• Evergreen and 4 years related experience OR
• An equivalent combination of education and experience may be considered.

Related Experience may include

• Experience with the installation, configuration, maintenance and problem resolution of hardware, software, operating systems, and network components.

 Preference may be given to candidates with the following:

• Experience with business process mapping, requirements gathering, and design.
• Experience in conducting User Acceptance Testing.
• Experience with the Agile product development lifecycle
• Experience with Boards, Tribunals, and Government Agencies

For questions regarding this position, please contact Roberta.Coleman@gov.bc.ca.

About this Position:
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.