BC Public Service - Internal Job Opportunities

The Team
WCAT is an independent, quasi-judicial tribunal that workers or employers can go to if they want to appeal a decision from WorkSafeBC. WCAT is the final level of appeal in the B.C. workers’ compensation system. It has authority to decide appeals about specific types of work-related matters outlined in section 288 and 289 of the Workers Compensation Act. To learn more about WCAT, please visit www.wcat.bc.ca.

The Role
The Appeal Coordinator manages the file building process for appeals and applications. The position is the primary liaison between WCAT and all participants in an appeal including self-identified Indigenous parties, unrepresented parties, representatives, WorkSafeBC and other providers after registration to completion of the appeal. The Appeal Coordinator ensures the efficient delivery of adjudicative services in accordance with WCAT’s 180-day statutory time frame for decision-making as well as the administrative law requirements for fair procedure. The incumbent is responsible for managing an individual caseload of appeals and applications, many of which are complex and may require special handling. 

Qualifications:
Education and Experience Requirements

• Post-secondary degree in a related discipline; or

• An equivalent combination of five (5) years of administrative experience including:

  • a minimum of two (2) years’ experience in an administrative body, court services or workers’ compensation or a combination of. 

• One year (1) experience providing client service to persons suffering from trauma, or with potential language or accessibility barriers.

• Two (2) years’ experience interpreting legislation and explaining rules, policies and procedures. 

• Two (2) years’ experience managing a diverse and fluctuating caseload and meeting established time frames/deadlines.

For questions regarding this position, please contact WCATRecruit@wcat.bc.ca

About this Position:
Flexible work options are available; this position may be able to work from home three days per week subject to an approved telework agreement. 
An eligibility list may be established to fill future temporary and permanent vacancies.
This position is excluded from union membership. 
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.