BC Public Service - Internal Job Opportunities

The Team
The Ministry of Children and Family Development is dedicated to enhancing the capacity of families and communities to nurture and safeguard vulnerable children and youth. It actively promotes healthy child and family development to ensure that every child in British Columbia is supported in realizing their full potential. The Ministry holds responsibility for the delivery of services and programs at both regional and provincial levels, with a focus on fostering positive and sustainable outcomes for children, youth, and their families.

The Role
This position primarily provides day-to-day program support within a social services office setting. Reporting to an Office Manager or Administrative Supervisor, the Team Assistant receives ongoing direction from social worker team leads, social workers, and social worker assistants. Serving as the initial point of contact for client intake, the role requires comprehensive program knowledge to effectively support specialized areas such as mental health, child protection, guardianship, adoption, or other related services. The position may be dedicated to a specific program or provide support across multiple program areas, depending on operational needs.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent.
• One year of administrative support experience in an office environment.
• Six months experience working in a computerized environment using various computer applications and data bases, including Microsoft Office applications (Word, Excel, MS Teams, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications. Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Demonstrated experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.

Preference may be given to applicants with the following:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact Amy.Hallman@gov.bc.ca.

About this Position:
Amendment September 4, 2025: Posting closing date extended to September 19, 2025
This position has full time on-site requirements.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.