CLK 09R - Team Assistant
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Closes on
Requisition Number: 121815
Job Type: Regular Full Time
Job Category: Administrative Services,Social Services
Full/Part Time: Full Time
Classification: Clerk R9
Description
The Team
The administrative teams in Ashcroft is small but vital units that provide essential support to program staff across various service areas. The team consists of one full-time admin staff member who works closely with Social Workers, Child & Youth Mental Health Workers, Resource Workers, and the Director of Operations. Known for their strong communication and teamwork, this established team is deeply committed to their shared goal of supporting vulnerable individuals and families. New team members can expect a collaborative environment where staff work together to accomplish administrative tasks and contribute meaningfully to the delivery of social services in rural communities.
The Role
This administrative position is responsible for a range of administrative duties, including records management and providing day-to-day support to service delivery staff. A key part of the role also includes assisting clients both over the phone and in person, helping assess their needs and directing them appropriately. Working in a rural community, this position plays an important part in ensuring that vulnerable children, youth, and families receive timely and effective support. It’s a meaningful opportunity for candidates who are passionate about public service and making a difference in their community.
Qualifications:
- Valid BC class 5 Driver’s license or equivalent.
Education and Experience Requirements
- Certificate or coursework and 6 months related experience; OR
- Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
- Evergreen and 1 year related experience; OR
- An equivalent combination of education and experience may be considered.
Related Experience may include a combination of:
- Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
- Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
- Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, clients, and service providers.
Preferences
- Preference may be given to applicants with administrative experience working with vulnerable children and families in a human/social services setting.
- Preference may be given to applicants with experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
WILLINGNESS STATEMENTS:
- May be required to travel within the service area in adverse (reasonable) weather conditions.
- May be required to use your own vehicle, with appropriate insurance, on an expense account basis.
Please refer to the Job Profile for the full list of willingness/ proviso requirements.
For questions regarding this position, please contact Tanya.Poppy@gov.bc.ca
About this Position:
This position has full time on-site requirements
An eligibility list may be established to fill future permanent and/or temporary vacancies
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Ashcroft offers plentiful outdoor activities, from hiking the surrounding hills with expansive vistas to easy downtown cycling and strolling past beautiful community mosaics; a true respite from city life, Ashcroft moves at a manageable pace, which is why we say: "Wellness Awaits You" in Ashcroft.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.