BC Public Service - Internal Job Opportunities

The Team:
The Duncan Multi-Services Administrative Team is an established and close knit group known for its high energy, fast paced environment, and commitment to delivering exceptional service. The team includes an Office Manager, Team Assistants, and Administrative Assistants who support approximately forty staff across a wide range of services. We value flexibility, collaboration, inclusivity, and a strong sense of teamwork. What sets this team apart is its adaptability, willingness to step in when needed, and strong commitment to putting clients first. You will work alongside Social Workers, Team Leaders, contracted agency staff, caregivers, finance teams, and members of the public as part of a supportive network that values diverse perspectives and shared success.

The Role:
In this role, you will take on a variety of key responsibilities that help keep operations running smoothly. These include liaising with other departments and ministries, assisting clients with forms and inquiries, entering data into databases, and following records management procedures. You will also support daily office operations and step in for colleagues when needed to ensure continuity of service. Your work will have a meaningful impact by helping processes run efficiently, ensuring timely payments to service providers, and supporting prompt responses to public inquiries. This is a great opportunity to make a difference in your community, enjoy competitive pay and benefits, and work closely with Indigenous partners in a positive, team oriented environment.

Qualifications:
Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
• Evergreen and one (1) year related experience; OR
• An equivalent combination of education and experience may be considered.
   

Months/ years of related experience must be in each of the following:

• Experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word Excel, Outlook, Teams)
• Experience providing quality customer or client service, carrying out duties and responding to clients' needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers in an office setting.
   

Preferences may be given to applicants with:

• Post secondary certificate or coursework in an Administrative Business Skills program with the required combination of education and experience.
• Six (6) months’ administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using Ministry of Children and Family applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
   

For questions regarding this position, please contact Wendy.Ottenson@gov.bc.ca.

About this Position:
These position have full time on-site requirements.
There are two permanent positions available, as well as two temporary opportunities: one until October 31, 2027, and one until July 19, 2026. These temporary roles may become permanent.
An eligibility list may be established to fill future permanent and/or temporary vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.