BC Public Service - Internal Job Opportunities

The Team
The Compliance and Enforcement Unit (CEU) is a well-established, highly specialized team with over six years of operational experience, comprised of investigators, compliance officers, senior investigators, and leadership roles working together to uphold tenancy legislation in British Columbia. The CEU conducts early interventions and complex investigations into serious contraventions of the Residential Tenancy Act and Manufactured Home Park Tenancy Act, working closely with internal leadership, Legal Services, communications professionals, and external law-enforcement and regulatory partners. The team’s work has a direct, visible impact on public safety and housing stability, particularly for individuals living in high-risk rental situations.

The Role
As a Compliance and Enforcement Investigator, you’ll lead rigorous, high‑stakes investigations into serious or repeated non‑compliance with residential tenancy legislation. Using your delegated statutory authority, you’ll assess complex cases involving contraventions of the Residential Tenancy Act, Manufactured Home Park Tenancy Act, Director’s Orders, record‑keeping requirements, and instances of false or misleading information. You’ll apply the principles of administrative fairness and the Charter to ensure your decisions are consistent, defensible, and uphold the rights and obligations of both landlords and tenants. Your work may result in regulatory actions, including administrative monetary penalties or recommendations for provincial charges to Crown Counsel, directly contributing to accountability and the integrity of British Columbia’s rental housing system.

Qualifications:
Education and Experience Requirements

• Diploma, certificate or equivalent in a related discipline such as administrative law, investigation and enforcement, psychology, or criminology, and minimum of three (3) years of related experience*; OR 

• An equivalent combination of education and/or related* experience may be considered.

• Related experience must include all of the following:

  • Leading and/or conducting complex investigations or similar activities in areas of high risk and/or high profile areas leading to compliance and enforcement. 

  • Developing and maintaining cross-functional and/or cross-organizational working relationships.

  • Developing detailed investigation plans that outline strategies to collect relevant evidence.

  • Preparing for and conducting interviews and evaluating witnesses. 

  • Preparing comprehensive reports, recommending courses of action, and working closely with legal counsel to prepare cases for enforcement proceedings.

  • Interpreting and applying legislation, regulations, and/or policy.

  • Cooperating and collaborating with law enforcement bodies or agencies, cross-ministries, self-regulatory organizations, and/or other regulators.

• Three (3) years or more of experience (within the past five years) in a compliance and enforcement environment.

• Three (3) years or more of experience (within the past five years) in conducting inspections or investigations.   

• Two (2) years or more experience producing written fact-based evidentiary reports of a complex and technical nature while maintaining confidentiality.

• One (1) year or more experience with regulatory inspections or investigations in the Provincial government.
   

Preference may be given to applicants with one or more of  the following:

• Experience utilizing Major Case Management Principles.

• Experience writing, preparing, and organizing detailed investigative reports for Crown Counsel or Statutory decision makers.
   

Proviso: 

• This position requires travel to conduct local investigations throughout the province. 
   

For questions regarding this position, please contact Scott.1.McGregor@gov.bc.ca

About this Position:
This position can be based out of any of the locations listed above. Flexible work options are available; this position may be able to work up to five (5) days at home per week subject to an approved telework agreement.
An eligibility list may be established for future permanent and temporary vacancies. 
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.