BC Public Service - Internal Job Opportunities

The Team
The Prevention and Loss Management Services Branch (PLMS) is dedicated to promoting the integrity of, and maintaining public confidence in, the BC Employment and Assistance Program

The Role
Quality and Compliance Specialists (QCS) work with clients to determine eligibility for ongoing benefits by conducting compliance reviews, educating clients on the benefits available to them, and ensuring clients understand their rights and responsibilities when receiving assistance. QCSs complete file reviews on income and disability assistance files and identify under-and over-payments of benefits. We believe in supporting a strong relationship between the client and the Ministry, ensuring our decisions follow administrative fairness practices, and in being reliable and responsive to client needs.

Qualifications:
Education and Experience Requirements

• Degree with a focus of study in a related area, and a minimum of one year related* experience, or 
• Diploma with a focus of study in a related area, and a minimum of two years related* experience, or 
• Certificate with a focus of study in a related area, and a minimum of three years related* experience, or 
• No related post-secondary education, and a minimum of five years related* experience. 

*Related fields of Education could include: 

• Social Work 
• Education 
• Finance, Compliance 
• Public Administration 

*Related Experience must include all of the following: 

• Experience in gathering confidential, legal and/or personal information. 
• Experience in conducting interviews, fact finding, and determining appropriate action.
• Experience reviewing financial information and analyzing documents. 

Preferences 

• Experience writing decisions, documenting conclusions, and preparing information summaries. 
• Experience working in a community or multi-service provider environment. 
• Experience determining eligibility for programs and services. 
• Experience with interpretation/application of legislation. 

For questions regarding this position, please contact michael.aldridge@gov.bc.ca

About this Position:
There are three (3) temporary positions available until 1/31/2028. These temporary positions may be extended or become permanent.
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position is a 4 day work week that allows 2 days per week from home during the probationary period with possible increase to 3 days subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.