BC Public Service - Internal Job Opportunities

This is a restricted lateral posting open to employees who hold a Grid 21 base position.

Job Overview
The User Experience Design Tech Analyst is responsible for developing, maintaining, and improving digital products with a strong focus on user experience. This role combines hands‑on web development with UX design practices to ensure online content, tools, and services are intuitive, accessible, and aligned with organizational objectives. The analyst conducts user research, designs wireframes and prototypes, creates and updates web content, and implements front‑end solutions within established standards and design systems. They apply WCAG accessibility requirements, analyze user behaviour and web analytics to inform continuous improvements, and collaborate closely with stakeholders, content creators, and technical teams to deliver user‑centred digital experiences.

Qualifications:
Education and Experience Requirements

• Degree, diploma, certification or equivalent in the computer science field and a minimum of one (1) year of experience as described below (preference may be given to applicants with 2 years or more experience); OR
• Equivalent combination of education and a minimum of two (2) years’ experience.

Demonstrated experience:

• Experience with mock-ups, prototyping, wireframes and creating IAs (information architectures).
• Experience using, customizing and maintaining content management systems, like CMS Lite, Drupal and WordPress.
• Experience creating and editing web-ready graphical content.
• Experience with user experience (UX) design, including interviews, surveys, and usability testing, to identify user needs and pain points.
• Experience troubleshooting, testing, implementing web applications, software and hardware solutions.
• Experience with tools common to server administration and release management (e.g. version control, remote connectivity, SQL, integrated development environments, etc.).
• Experience performing updates, security patches, and version upgrades (e.g., Drupal 8–11).
• Front‑end development experience using HTML5, CSS.
• Experience optimizing content for SEO/SEM and findability (e.g., metadata, headings).

Preference may be given to applicants with the following:

• Experience with all phases of project management and change management.
• Experience working with Drupal core, contributed modules, and themes.
• Experience with Drupal site building: Views, Layout Builder, Webforms, etc.
• Experience with a programming language (preferably java).
• Experience writing and editing plain-language content for web pages that meet user needs.

For questions regarding this position, please contact Alanna.Dixon@gov.bc.ca.

About this Position:
This position can be based out of the locations listed above. 
Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Review Act Check (CRRA) and Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.