BC Public Service - Internal Job Opportunities

This is a restricted lateral posting open to employees who hold a Grid 18 base position

Job Overview

Within the Child Care Division, the Child Care Benefit and Operating Funding Branch is responsible for delivering two of the ministry’s provincial-level child care programs and services: the Affordable Child Care Benefit and the Child Care Operating Funding Program including the Child Care Fee Reduction and Early Childhood Educator Wage Enhancement. This role supports both programs.

The Affordable Child Care Benefit assists eligible families by administering a monthly payment to help offset the cost of child care. 

Child Care Operating Funding assists with the day-to-day costs of running a licensed child care facility, helping child care providers keep parent fees affordable, providing fair salaries to child care staff, and maintaining quality child care in communities across British Columbia.

An effective supervisor, you serve as a positive role model for your team, promoting a collaborative and productive work environment and ensuring timely service delivery. Highly organized, you capably prioritize and manage your workload to meet deadlines.  You are able to use your outstanding eye for detail to ensure all work is carried out to a high standard and demonstrate initiative and good judgment in applying procedures within the established policies and guidelines.  You have strong problem-solving skills, excellent client service, and are adept at handling public inquiries in a professional and timely manner.
 

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent (GED)
• One (1) year experience resolving client concerns in a service environment
• Experience supervising a team
• Experience making decisions within established corporate guidelines, legislation, or policy

Preference may be given to candidates with one (1) or more of the following:

• Diploma in business administration, public administration, or a related field
• Experience leading unionized employees
• Experience in performance coaching
• Experience working in a contact centre environment
• Experience working in government Child Care Programs 

Preference may also be given to candidates with additional years of experience in any of the above experience requirements and/or preferences.

For questions regarding this position, please contact Gregory.Reaney@gov.bc.ca.

About this Position:
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established to fill future permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.