BC Public Service - Internal Job Opportunities

The Team
The Dispute Resolution Team of the Residential Tenancy Branch (RTB) plays a crucial role in ensuring fair and impartial resolution of conflicts between landlords and tenants in British Columbia. As an Arbitrator, you will join a team of professional decision-makers who embrace new ideas and technologies within a culture of innovation. Our team collaborates with policy analysts, information officers, administrators, and legal services to enhance and support safe, secure, and sustainable tenancies. The team’s commitment to professionalism, their ability to navigate complex situations, and their dedication to delivering timely and thoughtful decisions are what set them apart in the field.

The Role
As an Arbitrator with the RTB, you play a key role in resolving disputes between landlords and tenants, helping to ensure fairness in B.C.’s rental housing system. You’ll independently conduct hearings, assess evidence, encourage settlements, and issue clear, well-reasoned written decisions. You will spend approximately 10 hours per week conducting hearings, primarily via teleconference, with occasional use of video or in-person formats. Most of your time will be dedicated to analyzing evidence and writing decisions. This work requires neutrality, excellent written communication skills, sound judgement, and the ability to manage complex cases in a high-volume, fast-paced environment. If you are committed to fairness and making a meaningful impact, this role offers a unique and rewarding opportunity. 

Qualifications:
Education and Experience Requirements

• Degree in a related discipline, such as law, criminology, public administration or social sciences. 

• An equivalent combination of relevant experience in statutory decision making and writing, education and training, which includes formal post-secondary level course work in a related field, may be considered. 

• Three (3) years’ experience in each of the following:

  • Interpreting and applying legislation, regulations and common law to complex scenarios.

  • Making complex defensible decisions using law and/or policy. 

  • Providing and communicating complex legal analysis and reasoning in writing.

  • Effectively communicating with others in high conflict situations using self-control, tact, discretion, and sound judgement. 
     

Preference may be given to applicants with:

• Adjudication experience in a court, tribunal, or board setting and/or party representative before courts, tribunals, or boards.
   

PROVISOS/WILLINGNESS STATEMENTS

• Occasional travel is required.

• Often must work with angry or distressed clients.
   

For questions regarding this position, please contact Dan.1.Armstrong@gov.bc.ca

About this Position:
Applicants who applied to the previous posting (REQ 123724) will have their assessment and interview results carried forward.
Flexible work options are available; this position may be able to work from home up to five (5) days a week subject to an approved telework agreement. 
An eligibility list may be established to fill future temporary and permanent vacancies.
This position is excluded from union membership. 
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.