BC Public Service - Internal Job Opportunities

This is a restricted lateral posting open to employees who hold a Grid 12 base position

Job Overview

For Security Screening: processes criminal record check requests received for CRRP, PSSO, ESS, and PE-CRC; maintains procedural manuals, develops and maintains training plans, and may provide training to new Client Service Agents. The position also provides expert advice on program policies and procedures to client service agents and stakeholders, and reviews, verifies and recommends approval of refunds.

For Security Services Licensing Unit (SSLU): processes various applications received for SSP, MDRP, PPRECP, GDSDP, BACP, and AVAMCCP; maintains procedural manuals, develops and maintains training plans, and provides training to new Client Service Agents. Reviews, verifies and recommends approval of refunds. The position also provides expert advice on program policies and procedures to client service agents and stakeholders.

This position may be required to act as supervisor in the supervisor’s absence.

Qualifications:
Education and Experience Requirements

• Secondary school graduation (Grade 12) or equivalent (GED).
• Experience interpreting and applying legislation, regulations or policies
• Experience providing client service in an adversarial environment.
• Experience responding to a variety of inquiries and requests for information from the public and stakeholders.
• Experience in word processing and utilizing multiple systems or data bases concurrently.
  Preference may be given to candidates with:
• 6 months or more experience working for SPD.
• Experience working in a regulatory environment.
• Experience writing and delivering training material to colleagues/peers

For questions regarding this position, please contact Dana.Richards@gov.bc.ca.

About this Position:
Amendment (June 17): Posting closing date extended to (June 29).
This position can be based in any PSSG office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established to fill both current and/or future permanent vacancies.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. 
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.