BC Public Service - Internal Job Opportunities

The Team
The Administrative Team in the Port Alberni Ministry of Children and Family Development office is an established and collaborative group of four that plays a vital role in supporting multiple service delivery areas. As the first point of contact for the public, the team provides compassionate, client-focused administrative support while working closely with social program officers, mental health clinicians, youth probation officers, and other visiting professionals. This is a busy, fast-paced team that values teamwork, humour, and empathy, creating a supportive environment where everyone’s contributions matter.

The Role
The Team Assistant is the first point of contact for clients, helping create a welcoming, respectful, and inclusive experience for individuals and families accessing services. This position offers a meaningful opportunity to support the community, particularly children and families, while contributing to positive outcomes during times that may be stressful or uncertain. You’ll be inspired by the chance to continuously learn, build new skills such as de-escalation techniques, and grow within your role or across government.

Qualifications:
Education and Experience Requirements

• Certificate or coursework in Office Administration and six (6) months related experience; OR
• Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
• Evergreen (remove) and one (1) year related experience; OR
• An equivalent combination of education and experience may be considered.

Related Experience must include:

• Six (6) months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications).
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preference may be given for:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Completion of an Administrative Business Skills course or program as experience equivalency.

For questions regarding this position, please contact Tracy.Wong@gov.bc.ca

About this Position:
This position has full time on-site requirements.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.