BC Public Service - Internal Job Opportunities

The Team
Revenue Services of British Columbia (RSBC) is part of The Collection and Loan Management Team (CLMT) , a dedicated team committed to serving the people of British Columbia. As part of the Receivables Management Office within the Ministry of Finance, the team supports the province's revenue management by administering payments, refunds, and collections that help fund government programs. The successful candidate will join an established team of 54 employees and be part of a close-knit sub-team of four Senior Revenue and Collection Analysts. Working alongside supervisors, Senior Collection Officers, Collection Officers, Revenue and Collection Analysts, Business Analysts, and other professionals, you'll be part of a hardworking, collaborative group that values teamwork and takes pride in delivering exceptional service to British Columbians.

The Role
As a Senior Revenue and Collection Analyst, you'll provide day-to-day training, coaching, and procedural guidance to Revenue and Collection Analysts while supporting payment and credit allocations, refunds, and trust management. You'll help resolve complex issues, manage client and citizen escalations, and participate in testing system upgrades and process improvements to ensure services remain efficient and effective. This role is ideal for someone who enjoys problem-solving, continuous learning, and helping others succeed. Every day brings new challenges and opportunities to make a meaningful impact by supporting colleagues, improving processes, and contributing to high-quality service delivery.

Qualifications:
Education and Experience Requirements

• Certificate in business administration, public administration, or financial management or in a related field; OR
• An equivalent combination of education and experience will be considered.

Work experience must include the following:

• Three (3) years’ experience in a public facing role.
• Two (2) years’ demonstrated work experience maintaining, adjusting, and balancing payment transactions in a debt collection or other accounts receivable/payable role.
• Two (2) years’ experience actively collecting aged receivable debt.
• One (1) year’s experience working with relevant provincial/federal statutes, legislation, regulations and/or policies relating to debt collection and interpreting financial information.

Preference may be given to applicants with:

• Three (3) years’ experience in Receivables Management System such as Public Sector Collection and Disbursement/Customer Relationship Management(PSCD/CRM).
• One (1) year experience in Receivables Analysis and Performance Management (RAPM).
   

Please refer to the Job Profile for the full list of willingness/ proviso requirements.

For questions regarding this position, please contact Belinda.Campbell@gov.bc.ca

About this Position:
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position may be able to work from home up to a 5 days a week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent and/or temporary vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Amendment (July 23, 2026): Posting closing date extended to (Aug 9, 2026)

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. .

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.