BC Public Service - Internal Job Opportunities

This is a restricted lateral posting open to employees who hold a Band 3 base position

Job Overview
Within the Divisional Services team, the Manager, Business Modernization is responsible for leading business integration, process innovation, and digital transformation opportunities in the Division. The position is responsible for the key service delivery technologies, including Integrated Case Management (ICM), Contract Financial Management System (CFMS), Online Employment Services (OES), the WorkBC Mobile App, and Business Intelligence (BI) Portal. The position ensures these platforms are optimized to enhance service delivery, align with modernization initiatives, and support evolving business needs. The position is required to understand strategic priorities, client needs, the Division’s business operations and sector’s technical environment to manage emerging issues, drive digital adoption, and influence business enhancement priorities. The position plays a critical role in technology governance, system integration, and continuous improvement, ensuring that digital platforms effectively support the Division’s mandate. This position can be based in Victoria or offered virtually and supervises 18 staff and contractors.

Qualifications:
Education and Experience Requirements

• Bachelor’s Degree or higher in a related discipline (e.g. social work, computer science, information technology) and two (2) years *related work experience; OR
• Diploma and three (3) years *related work experience.

*Related work experience includes the following: 

• Experience in leading and managing technology enhancements, project planning and management, including prioritize of service requests, platform integration, IT governance, and security compliance.
• Experience in working collaboratively with external and internal partners and influencing decision making to align technology solutions with business needs.
• Experience in managing staff and/or teams, both in person and virtually, fostering a culture of innovation and continuous improvement.
• Experience in writing business requirements and articulating technology enhancements.
• Experience in communicating orally, in writing and in presentations, clearly and concisely, in a manner appropriate to the audience.
• Direct Experience in managing teams to lead testing and Release Management including working with Full Stack Developers.
• Direct Experience in managing teams that provide Service Desk Support.
• Direct experience with the Development of the Contract Financial Management System (CFMS), Corporate Accounting System (CAS), Integrated Case Management (ICM), Mobile Application Development, PowerBi portal and Online Employment Services (OES).

Preference may be given to applicants with the following: 

• Three (3) or more years working in a technical role support information technology advancement.
• Extensive Leadership Experience within large-scale modernization projects

For questions regarding this position, please contact Yash.Thakker@gov.bc.ca.

About this Position:
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement.
This is a temporary opportunity until January 29, 2027. This position may be extended or become permanent.
An eligibility list may be established to fill future temporary and permanent vacancies
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.