BC Public Service - Internal Job Opportunities

This is a restricted lateral posting open to employees who hold a Grid 24 base position

Job Overview
The Technical Analyst is the Workers’ Advisers Office’s (WAO’s) local technological expert on troubleshooting, triaging, and resolving local equipment issues and acts as a primary point of contact when working on systems support and development activities between the Ministry and WorkSafeBC respectively. The WAO is in a unique IT relationship with the Ministry and WorkSafeBC.  WAO’s Case Management System (SYMVO), Worker Inquiry (PreIQ), and Worker Portal reside on the Ministry network/server and are supported by Connect Services BC.  WAO’s IT hardware, software, SharePoint, and internet services reside on WorkSafeBC’s network/server and are supported by WorkSafeBC.  This position is responsible for providing technical support to maintain computerized systems including hardware, software, network and business applications and ensuring that these systems integrate seamlessly between the Ministry and WorkSafeBC. 

Qualifications:
Education and Experience Requirements

• Degree in a related field plus a minimum of 2 years related experience; OR

• Diploma in a related field plus a minimum of 4 years related experience; OR

• An equivalent combination of education and experience may be considered.
   

Related experience must include:

• Six (6) months experience troubleshooting, testing and implementing software and hardware solutions.

• Experience in network administration.

• Experience in web design, development, configuration and maintenance. 

• Experience in developing and presenting progress updates for executive leadership. 

• Experience developing and maintaining relationships with internal and external partners.
   

Preference may be given to applicants with one or more of the following:

• Experience with all phases of project management and change management. 

• Experience with CMS lite.

• Experience with SharePoint and/or Microsoft Teams.
   

Proviso/Willingness Statements

• Travel throughout the province is a requirement for this position. 
   

For questions regarding this position, please contact kathryn.gregory@wao-bc.org

About this Position:
This is a temporary opportunity until 04/05/2027, with the possibility of extension and/or the position becoming permanent.
An eligibility list may be established to fill future temporary and permanent vacancies.
Flexible work options are available; this position may be able to work from home four (4) days a week subject to an approved telework agreement.
A Criminal Record Check (CRC) will be required. 
Please refer to MyHR for more information on Market Adjustments* 
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.