BC Public Service - Internal Job Opportunities

This is a restricted lateral posting open to employees who hold a Grid 9 base position

The Team
The Ministry of Children and Family Development (MCFD) works to strengthen families and communities so they can care for and protect vulnerable children and youth. We support healthy child and family development, helping every child in British Columbia reach their full potential. Within MCFD, the Service Delivery Division is responsible for providing a wide range of programs and services that promote positive outcomes for children, youth, and their families across the province. The Nanaimo Service Delivery Admin Team is a dedicated and collaborative group of four Team Assistants and one Office Manger who provide support to various program areas.

The Role
The Team Assistant plays a vital role in supporting the day-to-day operations of a busy social services office. Reporting to the Office Manager, this position provides administrative and program support to services such as Child and Youth Mental Health (CYMH) and Children and Youth with Support Needs (CYSN).
As one of the first points of contact for clients, the Team Assistant helps create a welcoming and supportive environment while ensuring the smooth operation of office activities. Responsibilities include coordinating appointments, managing records and correspondence, processing documentation, responding to inquiries, and providing administrative support to clinical and service delivery teams.
Empathy, professionalism, and strong organizational skills are essential in this role. Many of the children, youth, and families accessing our services may be experiencing challenges, stress, or vulnerability. A successful Team Assistant approaches every interaction with warmth, patience, and respect, helping clients feel heard, supported, and valued. By fostering positive relationships and maintaining a compassionate, client-centered approach, the Team Assistant contributes significantly to the overall experience and well-being of those we serve.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent.
• A combination of three years of administrative support experience, education and/or training.
• Demonstrated experience with word processing and database applications.
• Experience providing client service.
   

For questions regarding this position, please contact Samantha.Mason@gov.bc.ca.

About this Position:
There are four positions available: three permanent full time positions and one 12-month temporary opportunity. This temporary opportunity may be extended or become permanent.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.