BC Public Service - Internal Job Opportunities

The Team
The Tax Appeals and Litigation Branch conducts impartial reviews of appeals related to assessments, denied refunds, and other decisions made under taxation and revenue statutes administered by the Ministry of Finance. The branch works with individuals, corporations, multinational companies, and their legal or financial representatives to ensure appeals are reviewed in accordance with applicable legislation. The team is responsible for determining the admissibility of appeals and supporting a fair and consistent review process.

The Role
The Intake Administrator receives, reviews, and validates incoming appeal submissions, ensuring required information is complete and accurate. This position communicates with clients to clarify case details, requests additional information when needed, and makes initial determinations or recommendations based on established legislation, policies, and procedures. The role also identifies inadmissible appeals, provides rationale for those decisions, and directs clients to the appropriate programs or services when required.

Qualifications:
Education and Experience Requirements

• Certificate or coursework in a related field and 6 months related experience; or
• Secondary School graduation (Dogwood, GED) and 1-year related experience; or
• Evergreen and 2 years related experience; or
• An equivalent combination of education and experience may be considered.

Related Experience may include

• Experience with word processing and database applications.
• Experience providing client or customer service.
• Experience applying legislation and regulations.

For questions regarding this position, please contact Thomas.Hamer@gov.bc.ca.

About this Position:
This position has full time on-site requirements. 
An eligibility list may be established to fill future temporary and permanent vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. 

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. 

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.