BC Public Service - Internal Job Opportunities

The Team
The Okanagan West Kootenay Excluded Management Team provides leadership for child and family services across diverse urban, rural, and Indigenous communities, helping improve outcomes for children, youth, and families. As Director of Operations, you will join an experienced and collaborative leadership team that works closely with internal and community partners to deliver inclusive, culturally responsive services while strengthening relationships across the region. This team values diverse perspectives, supports one another through complex challenges, and remains committed to service excellence and continuous improvement.

The Role
As Director of Operations, you will lead integrated services that support children, youth, and families, overseeing program delivery, service quality, budgets, contracts, and multidisciplinary teams across the region. In this role, you will shape responsive and culturally informed services, build strong partnerships with Indigenous communities and community organizations, and help ensure children, youth, and families receive the support they need to thrive. You will join a collaborative leadership team that values diverse perspectives, supports continuous improvement, and is committed to making a meaningful difference in the lives of vulnerable children and families.

Qualifications:
Education and Experience Requirements

• Bachelor’s degree in Social Work or Child and Youth Care, or Master's degree in Clinical Psychology, Educational Counselling Psychology, Social Work, or equivalent; OR
• In-service Ministry of Children and Family Development employees who have a regular full working level SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA).
• A minimum of two (2) years' experience leading and supervising a team within a human services, social services, or clinical setting.
• Experience managing operations, budgets, and contracts within a human services, social services, or clinical environment. 
• Experience leading hiring and human resource processes, including recruitment, performance management, and labour relations.
• Have, or be eligible to obtain partial MCFD delegation at a C 3 or higher under the Child, Family and Community Service Act.

NOTE: If your degree was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must request a comprehensive report and the MCFD supplemental report to be considered for this competition.

For questions regarding this position, please contact bonnie.pattyn@gov.bc.ca                     

About this Position:
There is one temporary opportunity until 12/31/2026 based out of Vernon or Kelowna. This position may be extended or become permanent.
An eligibility list may be established to fill future temporary and permanent vacancies in Vernon, Kelowna, Penticton, Nelson and Trail.
Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
This position is excluded from union membership.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.