BC Public Service - Internal Job Opportunities

The Team
The New Westminster Family Justice Centre located in the heart of the revitalized downtown area serves the New Westminster communities, while also supporting clients from across British Columbia through a range of family justice services. This team provides valuable support to families navigating separation, parenting, child support, and related family matters. As a member of our team, you will play a key role in supporting individuals and families accessing services and will often be the first point of contact for clients seeking assistance. Working alongside Family Justice Counsellors, Justice Interviewers, and administrative team members, you will help ensure clients receive timely, professional, and compassionate service. We value equity, diversity, and inclusion, and strive to create an environment where each team member’s contributions are recognized and valued.

The Role
Join our team as a Justice Interviewer and make a meaningful impact by guiding individuals through the justice system. You’ll assess client needs, provide critical information, and offer referrals to essential services. Your role includes gathering and verifying information, particularly in sensitive cases like family violence, to ensure clients receive the support they need.

This frontline position involves limited case management, offering brief yet impactful services or counseling to resolve issues quickly. If you're compassionate, detail-oriented, and ready to make a difference, this role is for you.

Qualifications:
Education and Experience Requirements

• A recognized bachelor’s degree with a minimum of six months related work or volunteer experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR
• A two - year diploma in a related field such as social sciences, paralegal, or dispute resolution with a minimum of two years related work or volunteer experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR  
• An equivalent combination of education, training, and experience may be considered.

Preference may be given to applicants with one or more of the following:

• Six months or more experience working with families in a human service field.
• A recognized bachelor’s degree in a related field such as social sciences, paralegal, or dispute resolution.
• Completed one or both of the following online courses:
  • Family Justice Service in British Columbia online course – FAMJ-1000 (formerly FAM190 or CORR606), Justice Institute of BC.
  • Family Violence: Impact on Separation and Divorce online course – FAMJ-1002 (formerly FAM191 or CORR605), Justice Institute of BC.
• Applicants who identify as Indigenous (First Nations status, Inuit and/or Métis), with the required combination of education and experience. 

Provisos:

• Required to deliver service in person (office setting) and by phone using a telephone/software system. 
• Potential for receiving information related to significant family conflict, threat of violence, or child neglect or abuse.
• Occasional travel may be required (e.g., training, meetings, service delivery).

For questions regarding this position, please contact robert.logan@gov.bc.ca.

About this Position:
This competition is geographically restricted to New Westminster.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.