BC Public Service - Internal Job Opportunities

The Team
The Executive Director of Service Office (EDSO) is the central leadership support team for the region. It helps ensure service delivery aligns with ministry priorities and that day-to-day operations run smoothly. The office supports consistent and compliant HR and operational practices and maintains accurate workforce and organizational data. The EDSO improves coordination and accountability across the SDA by managing projects, working closely with HR, finance, and operations, and tracking key deliverables and requirements. It supports leaders by preparing dashboards, reports, briefing notes, FOI responses, and divisional updates to help guide decisions and keep information clear and accessible.

The Role
Reporting to the Executive Director of Service, the Senior Manager, Operations, Planning & Engagement provides leadership and oversight for operational planning, staff engagement, performance reporting, and strategic communications. The position leads cross-divisional initiatives, supports executive decision-making, manages operational improvement projects, and supervises a team. The role also contributes to the development of policies, processes, and engagement strategies that support effective service delivery and a positive workplace culture.

Qualifications:
Education and Experience Requirements:

• Bachelor’s degree in Business Administration, Public Administration, Commerce, Management, Finance, Human Resources, Organizational Development, Communications, Project Management, or a related field.
• Minimum two (2) years of experience leading operational improvement initiatives that support effective operations and improve service delivery.
• Minimum two (2) years of experience managing multiple competing priorities and delivering results in a fast-paced, evolving environment.
• Minimum one (1) year of experience building consensus and working collaboratively with diverse, cross-functional colleagues across the province in a virtual environment.
• Minimum one (1) year of experience developing performance tracking and reporting processes, analyzing data and trends, monitoring outcomes, and providing evidence-based recommendations to support operational and strategic decision-making.
• Minimum one (1) year of experience developing communication materials and presentations, facilitating meetings, preparing briefing notes, and presenting information to executives.
• An equivalent combination of education and experience may be considered.

Preferences: 

• Experience supporting an Executive Director or equivalent senior leader, or working in an executive office within the Ministry of Children and Family Development, including managing priorities and sensitive issues.
• Experience working in a service delivery environment within the Ministry of Children and Family Development.
• Experience with BC Public Service budget and financial processes, including budgeting, forecasting, resource allocation, and interpreting financial reports.
• Experience with BC Public Service classification and organizational design processes, including position management, resource allocation, position creation, and classification and exclusion reviews.
• Experience with BC Public Service human resources processes, including recruitment, employee engagement, onboarding and offboarding, and employee and labour relations.
• Experience with BC Public Service procurement and contract management processes, including procurement, contract administration, contract tracking, and lifecycle management.
• Experience supervising staff in the BC Public Service

For questions regarding this position, please contact amanda.venkaya@gov.bc.ca                           

About this Position:
Amendment August 26, 2026: added Kamloops to the list of locations
This position can be based in any Ministry of Children and Family Development office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
There are two (2) positions available.
Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.