BC Public Service - Internal Job Opportunities

The Team
The Business Services team (FrontCounter BC Tech Team) provides application support, business analysis, security administration, testing, and technical services for critical business systems used by FrontCounter BC staff and the public. The team serves as the bridge between business operations and technology, supporting application enhancements, user access management, content administration, outage communications, and continuous service improvements that help FrontCounter BC deliver efficient and reliable services across British Columbia.

The Role
The Business Application Advisor works closely with business and technical teams to support and improve FrontCounter BC applications and business processes. Responsibilities include gathering and analyzing business requirements, coordinating system enhancements, supporting the Software Development Life Cycle (SDLC), completing User Acceptance Testing (UAT), monitoring system issues and outages, preparing communications, maintaining content and documentation, and providing operational support to business areas. The role also contributes to reporting, process improvements, training materials, and stakeholder engagement activities.

Qualifications:
Education and Experience Requirements

• A degree in business administration or computer science or related field; OR equivalent combination of education and experience may be considered.
• A minimum of one (1) year of experience in working collaboratively with various stakeholders on business process change involving system development.
• A minimum of one (1) year of experience with business applications including implementation planning, testing, and security.
• A minimum of one (1) year of experience with business applications including user support, data integrity, administrative functions, and troubleshooting.
• A minimum of one (1) year of experience leading or coordinating User Acceptance Testing (UAT), including test planning, test execution, defect tracking, validation of business requirements, and implementation sign-off.

Preference may be given to candidates who have experience with any of the following:

• In HTML; CSS; JavaScript and web content management systems.
• Natural Resource Sector authorization workflow
• E-Licensing software
• Data analysis and the producing of analytical reports

For questions regarding this position, please contact Emma.Krakow@gov.bc.ca.

About this Position:
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. 
An eligibility list may be established to fill future permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.