BC Public Service - Internal Job Opportunities

The Team
The Team Assistant Float Pool is an established and collaborative team that provides essential administrative and clerical support to children and family service offices. Team members work alongside a variety of professionals, including Team Assistants, Office Managers, Child Protection Workers, Resource Workers, CYMH Clinicians, CYSN Workers, Directors, and other staff, helping ensure programs and services run smoothly and effectively.

We value the diverse perspectives, experiences, and strengths each team member brings. As a Team Assistant, you will play an important behind-the-scenes role by providing administrative, coordination, and operational support that enables professional staff to focus on supporting children, youth, and families, contributing to efficient operations, strong client service, and positive outcomes for the communities we serve.

The Role
The Team Assistant will provide a wide range of administrative, clerical, and program support services that help children and family service offices operate effectively. Through records management, scheduling, correspondence, information management, reception support, and coordination of office processes, you will help ensure frontline staff can focus on supporting children, youth, and families while maintaining accurate, timely, and responsive services.

As a member of the Team Assistant Float Pool, you will provide essential administrative support and temporary coverage in response to operational and staffing needs. This role offers the opportunity to work across offices in Vancouver, Richmond, and North Vancouver, helping ensure continuity of service during staffing shortages and absences.  Flexibility and the ability to work at various locations are essential to this role.

This is an exciting opportunity to make a meaningful contribution to your community while developing valuable skills in administration, communication, customer service, organization, and problem-solving. As part of the Team Assistant Float Pool, you will support multiple offices across Vancouver and Richmond, gaining exposure to different teams, building relationships across the organization, and working in a collaborative environment that values diverse perspectives, experiences, and contributions.

Qualifications:
Education and Experience Requirements

• Certificate or coursework and six (6) months related experience; OR
• Secondary School graduation (Dogwood, GED) and six (6) months *related experience; OR
• Evergreen and one (1) year *related experience; OR
• An equivalent combination of education and experience may be considered.

*Related Experience may include the following:

• Six (6) months experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preference may be given to applicants with the following:

• Diploma or Certificate in Office Administration.
• One (1) year or more experience providing administrative support in an office setting using various computer applications such as MS Office (Word, Excel, Outlook, Teams).
• More than six (6) months experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• More than six (6) months experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.
• Experience using Ministry of Children and Family (MCFD) Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer systems.
• Administrative experience working with vulnerable children and families in a human/social services or social services setting.
• Applicants who self-identify as First Nations, Métis or Inuit with the required combination of education and experience.

WILLINGNESS STATEMENT

• This position may be required to travel and work within the Service Delivery Area; you will be responsible for your own transportation to the various offices.

For questions regarding this position, please contact Jennifer.Shiu@gov.bc.ca.

About this Position:
This position requires full-time, in-person work at one of the physical locations listed.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.