BC Public Service - Internal Job Opportunities

The Team
The Burnaby/New Westminster Child Protection Team is a dedicated, multidisciplinary group of professionals committed to supporting the safety, well-being, and permanency of children, youth, and families in the community. The team includes Team Leaders, Child Protection Social Workers, administrative staff, managers, and other MCFD professionals who work closely with community partners, service providers, legal professionals, and members of the public. This well-established team operates in a fast-paced, collaborative, and client-focused environment, with experienced staff and established processes to support new team members. We value teamwork, professionalism, respect, and a supportive workplace where everyone contributes to positive outcomes for children and families.

The Role
The Team Assistant provides essential administrative support to the Child Protection team, helping ensure services are delivered efficiently and effectively. Key responsibilities include managing client and case documentation, data entry, records management, scheduling appointments and meetings, preparing correspondence, responding to inquiries, and supporting Social Workers and Team Leaders with a variety of administrative tasks. While administrative in nature, the role has a meaningful impact by ensuring information is accurate, organized, and accessible, allowing frontline staff to focus on providing timely support to vulnerable children, youth, and families. This opportunity is ideal for someone who is organized, adaptable, detail-oriented, client-focused, and comfortable managing competing priorities in a busy environment. Candidates will have the opportunity to contribute to meaningful work while working alongside dedicated professionals committed to improving outcomes for children and families.

Qualifications:
Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• An equivalent combination of education and experience may be considered.

Related experience must include

• Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preferences may be given to applicants with:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact Amy.Hallman@gov.bc.ca.

About this Position:
Employees of the BC Public Service must be located in BC at the time of employment.
This position requires full-time, in-person work.
There is currently 1 position available in Burnaby. 
An eligibility list may be established to fill future permanent and/or temporary vacancies for the locations listed above. 
Positions will be offered based on location availability.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.