BC Public Service - Internal Job Opportunities

The Team
The Assurance and Risk (A&R) team is an established team within the Divisional Services Branch of the Employment and Labour Market Services Division. Working in a virtual environment across British Columbia, the team conducts independent reviews of programs, operations, and management practices to assess compliance, efficiency, and the effective use of resources. The team includes one Manager, three Senior Quality Assurance Advisors, and five Quality Assurance Analysts who work together to examine issues beyond what existing systems can identify. Through this work, the team helps ensure citizens have access to fair, consistent, and effective employment services.

The Role
The Senior Quality Assurance Advisor leads quality assurance activities, supervises a small team of analysts, and provides strategic advice on complex program and operational issues. The role works closely with the Manager of Assurance and Risk and collaborates with colleagues across finance, operations, systems, analytics, and policy to support quality assurance reviews and follow-up actions. This position contributes to reliable and accountable employment services by helping improve oversight, service quality, and program outcomes for British Columbians. The role also provides an opportunity to help design and implement quality assurance and risk management frameworks for modernized employment programs launching in 2027.

Qualifications:
Education and Experience Requirements

• Degree in law, business or public administration, accounting, audit, risk management, or related field and one (1) year of *related experience; or
• Diploma in law, business or public administration, accounting, audit, risk management, or in a related field and three (3) years of *related experience.
• Experience in analysis of complex problems and program performance.
• Experience supervising staff and/or leading a team
• *Related experience must include the following:
  • Experience in investigation, program evaluation, or audit design, implementation, analysis, and reporting.
  • Experience building and maintaining effective relationships with interested parties.
  • Experience with issues management and strategic problem solving.

Preference may be given to candidates with the following:

• Experience with IBM Cognos software tools.
• Experience presenting recommendations to management or executive.
• Experience in performance management and financial evaluation.

For questions regarding this position, please contact marty.chow@gov.bc.ca.

About this Position:
Amendment 09/08/26: Number of positions available updated.
Two positions available as follows:
One regular, full-time position.
One temporary/auxiliary opportunity until May 2027. This position may be extended or become permanent.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.