BC Public Service - Internal Job Opportunities

The Team
The $10 a Day Team works together to support the delivery of one of British Columbia’s key child care initiatives, helping child care providers access funding and administer program requirements that make child care more affordable and accessible for families across the province. As part of this established team of approximately 25 staff, you will collaborate closely with Program Support staff, Client Relations Coordinators, Operations Supervisors, and other program professionals who share a commitment to responsive service and effective program delivery. We value inclusion, teamwork, and continuous learning, and we create a supportive environment where diverse perspectives are welcomed, knowledge is shared openly, and team members help one another succeed while making a meaningful impact for families throughout British Columbia.

The Role
As a Program Support Clerk, you will provide administrative and operational support for the $10 a Day ChildCareBC program by responding to provider inquiries, maintaining records and tracking systems, entering and verifying data, and supporting the administration of funding agreements and program activities. You will work closely with child care providers and team members to deliver accurate, timely information and ensure providers have the support they need to participate successfully in the program. Through your work, you will help strengthen access to affordable, high-quality, and inclusive child care across British Columbia while contributing to a collaborative, service-focused environment that values respect, diversity, and positive relationships.

Qualifications:
Education and Experience Requirements

• Secondary school graduation or equivalent (GED).
• Experience providing customer service over the phone and by email.
• Experience working in an office setting providing administrative services.
• Experience with Microsoft Office and database applications.

Preference may be given to applicants with one (1) or more of the following:

• Experience working in a call centre environment.
• Post-secondary education or training in business administration.
• Experience working in the child care sector providing administrative services.
• Additional years of experience in any of the above experience requirements and/or preferences.

For questions regarding this position, please contact eva.gomes-vachon@gov.bc.ca                               

About this Position:
Three (3) positions available.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established for future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.