BC Public Service - Internal Job Opportunities

The Team 
HealthLink BC (HLBC) delivers digital and telehealth services that support British Columbians and health care providers across the continuum of care. As part of this important work, the Health Connect Registry team helps connect people to primary care services by supporting access to timely information and coordinated health system navigation. Working in a collaborative, fast-paced environment, the team plays a key role in improving access to care and enhancing the patient experience throughout British Columbia.

The Role
Reporting to the Lead, Health Connect Registry, the Provincial Attachment Coordinator is responsible for data analysis, reporting, quality assurance, training, and providing technical expertise for the provincial Health Connect Registry database. This rewarding role supports the effective operation and continuous improvement of a province-wide service that helps connect people with primary care providers, making a direct impact on access to health care for British Columbians. Ideal for a detail-oriented and collaborative professional, the position offers the opportunity to apply analytical and technical expertise to support informed decision-making and strengthen health system outcomes across the province.

Qualifications:
Education and Experience Requirements

• Certificate in Computer Science, Information technology, Library Science, Database Management, Business Administration, Public Administration or Health Administration or in a related field and a minimum of one (1) year of related experience*; OR an equivalent combination of education, training and experience may be considered.

*Related experience must include a minimum of one (1) year in all of the following:.

• Experience coordinating database system use, the design of data queries and database reports.
• Experience working with and designing quality assurance frameworks related to data base administration.
• Experience working with internal and external stakeholders on the administration of vendor provided applications, updates and releases, bug and issue reporting/resolution, and user acceptance testing.
• Experience in creating, formatting, and analysing reports for internal and external stakeholders.

Preference may be given to applicants with the following:

• Experience working in a contact center, delivering digital service, and stakeholder engagement.
• Experience in the health sector.
• Who identify as Indigenous (First Nations, Métis, or Inuit)

For questions regarding this position, please contact ramona.chin@rbc.com.

About this Position:
This position can be based out of any of the location(s) listed above.
This position has full time on-site requirements. 
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.