BC Public Service - Internal Job Opportunities

The Team
You’ll be joining DCS Corp Services, an established team of five that values diversity, inclusion, collaboration, and the different perspectives each person brings. The team works with programs across the district, including range, stewardship, tenures, First Nations, land and resource management, and scaling, helping provide accessible and responsive services to the public and natural resource clients.

The Role
As a Client Service Representative, you’ll help people and businesses across B.C. access information and navigate services related to Crown natural resources, providing support in person, by phone, and through digital channels. You’ll review applications, process payments, complete administrative tasks, and provide clear guidance while delivering kind, respectful, and inclusive “Service with Heart.” Your work will help build trust, improve access to government services, and ensure people from different backgrounds and communities feel welcomed, supported, and respected.

Qualifications:
Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and 2 years related experience.
• An equivalent combination of education and experience may be considered.

Related Experience may include

• Experience in keyboarding, word processing, and standard computer applications.
• Clerical experience, including, working in a setting providing information and services to the public, and handling financial transactions.

Preference may be given to applicants with:

• Four years or more in clerical experience, education and/or training.

Willingness statements or provisos

• Willingness to keep self informed on current trends and issues through ongoing training, education and participation in branch projects
• Willingness to perform repetitive tasks while standing at a counter or getting up and down from a chair frequently, for up to seven hours a day
• Willingness to lift and carry boxes/mailbags weighing up to 20 pounds, for distances of up to 10 feet, and to manipulate them from heights which may require the use of a foot stool
• Willingness to travel occasionally, for varying lengths of time

For questions regarding this position, please contact gurdeep.khangura@gov.bc.ca.

About this Position:
This position requires full-time, in-person work at the physical location listed.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Merritt is a welcoming city known for its warm community spirit, affordable lifestyle, and access to beautiful natural spaces. Nestled in the Nicola Valley, it offers plentiful outdoor activities such as hiking, mountain biking, fishing, and exploring nearby lakes, while still providing convenient access to amenities and regional travel routes. Experience Merritt.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. 

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. 

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.