BC Public Service - Internal Job Opportunities

The Team
The Consumer Taxation Programs Branch is part of the Revenue Division in the Ministry of Finance and administers provincial consumption tax legislation. The branch develops and delivers programs that support the accurate and timely collection and refund of taxes under several tax statutes. The Refund section processes over 24,000 refund claims annually to ensure claims meet legislative and policy requirements. Team members work together to provide consistent service while supporting compliance with provincial tax laws.

The Role
The Refund Specialist reviews, audits, and verifies refund applications to determine eligibility and ensure claims are supported by appropriate documentation and legislation. The role involves researching complex claims, communicating with claimants and their financial or legal representatives, and preparing correspondence to request information or explain decisions. The position uses various electronic systems and applies legislation, policy, and professional judgment to make recommendations on refund payments or referrals for further review. The role also provides guidance and support to team members and acts as a backup to the Team Leader when required.

Qualifications:
Education and Experience Requirements

• Post-secondary certificate or higher in a related field (e.g. accounting, business or finance, etc.) plus one (1) year of related* experience
• Other equivalent combination of education and/or experience may be considered

*Related experience includes the following:

• Administrative and/or clerical experience such as accounts payable/receivable, bookkeeping, working with legal documents, financial/bank statements or similar
• Experience providing customer service to internal and/or external clients

Preference may be given to applicants with the following:

• Experience using the Taxpayer Administration, Compliance and Services (TACS) system
• Experience in interpreting and applying legislation
• Tax administration experience

For questions regarding this position, please contact Barbra.Scott@gov.bc.ca.

About this Position:
There are 2 temporary/auxiliary opportunities available until October 2027 and March 2028. These positions may be extended or become permanent.
Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.