BC Public Service - Internal Job Opportunities

The Team
The Disaster Financial Assistance (DFA) Team helps communities, businesses, organizations, Indigenous communities, and residents recover from disasters by administering financial assistance programs fairly, consistently, and in accordance with legislation and policy. Working in a collaborative and supportive environment, the team combines technical analysis, client service, and problem-solving to help eligible applicants access recovery funding and rebuild after some of the most challenging events experienced across British Columbia.

The Role
As a Recovery Officer, you are often the first point of contact for Disaster Financial Assistance applicants, providing guidance throughout the application process, gathering and verifying information, and conducting initial eligibility reviews. This dynamic role combines client support, investigation, and analysis, requiring strong communication skills, sound judgment, and attention to detail to help ensure the timely and consistent delivery of disaster recovery assistance to individuals, businesses, Indigenous communities, and local governments throughout the province.

Qualifications:
Education and Experience Requirements

• Post-secondary diploma (or higher) in business or public administration or related field AND

A minimum three (3) years of experience in each of the following: 

• Development/delivery of programs or services to a wide range of clients.
• Communicating with multiple levels of business, industry, or government.

A minimum of six (6) months of experience in each of the following:

• Interpreting and applying legislation, regulations, or policies.
• Analyzing financial information or claims adjudication.
• Direct interaction with the public who may be under duress, providing both positive and negative responses.

OR An equivalent combination of education and experience may be considered.

Preference may be given to applicants with one (1) or more of the following: 

• Coursework completed in emergency management.
• One (1) or more years of experience in claims adjudication OR analyzing financial information such as invoices, proof of payment documents or contracts.

Applicants must be willing and able to:

• Be available 24/7 during response to emergencies and disasters and willing to perform a variety of duties within the scope of the position’s regular responsibilities.
• Travel to disaster areas of the province on short notice and visit remote locations by vehicle, boat, air or foot overnight or extended hours in all weather conditions due to emergencies. 
• Speak formally and informally to various audiences including town hall meetings, local and regional elected representatives, Indigenous communities, local government officials, and industry experts (e.g., insurance, construction).

For questions regarding this position, please contact Perminder.Nijjar@gov.bc.ca.

About this Position:
There are 3 positions available. 
This is a temporary opportunity until 10/31/2027. This position may be extended or become permanent.
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position may be able to work from home 5 days a week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.