CLK 12 - Appeal Administrator
Posted on
Closes on
Requisition Number: 126071
Job Type: Regular Full Time
Job Category: Administrative Services
Full/Part Time: Full Time
Classification: Clerk R12
Temporary End Date: June 30, 2027
Description
The Team
At the Ministry of Attorney General, you'll join the Property Assessment Appeal Board (PAAB) administrative team, an established and collaborative group that supports the fair and efficient administration of appeals. The team includes two Appeal Administrators, a Senior Appeal Administrator, an Accounting/Scheduling Coordinator, and the Deputy Registrar, and partners closely with leadership, board members, stakeholders, and the public to ensure information is handled accurately and processes run smoothly. We foster a respectful and inclusive workplace where diverse perspectives are valued, and employees are encouraged to contribute, learn, and support one another in achieving shared goals.
The Role
The Appeal Administrator is responsible for registering appeals, maintaining accurate case files, preparing documentation, and providing responsive service to members of the public through phone, email, and in-person interactions. This position contributes to the timely and effective management of appeals, helping ensure a positive experience for clients and stakeholders. It is an excellent opportunity for someone who enjoys learning new systems, working with a variety of people, and being part of a collaborative team that values continuous learning, inclusion, and quality service.
Qualifications:
Education and Experience Requirements
- Grade 12 graduation or equivalent.
- Minimum one (1) year experience interpreting and applying legislation and regulations.
- Minimum one (1) year experience working in an office setting dealing with legal issues and/or case files.
Preferences may be given to applicants with:
- A degree or certificate in business administration or a related field.
- A minimum of one year in each of the following:
- Experience using an Oracle case management system.
- Experience interpreting and applying the Assessment Act and related enactments.
- Experience working in an office setting dealing with appraisal, real estate valuation or other land issues.
- Experience applying the theories and principles of administrative law and administrative fairness/natural justice.
For questions regarding this position, please contact Leslie.Gilker@paab.bc.ca.
About this Position:
This is a temporary/auxiliary opportunity until June 30th, 2027. This position may be extended or become permanent.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.