BC Public Service - Internal Job Opportunities

The Team
The Ministry of Children and Family Development (MCFD) promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC.

The Role
Reporting to the Executive Director of Quality Assurance, the Director of Quality Assurance (DQA) is responsible for the Ministry’s Quality Assurance (QA) program to ensure MCFD achieves service excellence.  This responsibility includes regular reporting on all elements of the QA program. The program is consistent with both operational and strategic objectives as set out in the Ministry’s Strategic Framework.

Qualifications:
Education and Experience Requirements

• Bachelor’s Degree or higher in Social Work or Child and Youth Care, or Master’s in Clinical Psychology, Educational Counselling Psychology; OR an equivalent combination of education and experience may be considered. 
• Three (3) to five (5) years of recent (within the last 5 years) experience in a supervisory role with responsibility for Quality Assurance/Practice oversight or direct client service delivery in child and family services, preferably in a multidisciplinary environment and must possess a strong leadership foundation.
• Two (2) or more years of experience managing human and fiscal resources.
• Demonstrated experience in conducting qualitative and quantitative methods of analysis.
• Experience with emergent, outcomes based, person focused and restorative service design principles to support the implementation of the QA framework, to assess the impact of service delivery and identify areas for improvement in policy, practice, and service.

Preference may be given to applicants with the following:

• Applicants who self-identify as First Nations, Métis or Inuit with the required combination of education and experience.
• Recent, senior leadership experience leading or implementing quality assurance frameworks, including audit, complaints, reviews of practice, and continuous improvement, with demonstrated ability to identify systemic risks and drive improvements in practice within human services environments.
• Demonstrated experience interpreting and applying the Child, Family and Community Service Act, including translating legislative requirements into practice and assessing compliance.
• Experience interpreting and overseeing child safety policies, standards, and procedures, including assessing compliance, applying risk mitigation, and alignment with direct service.

Please refer to the Job Profile for the full list of knowledge, skills and abilities and willingness/provisos.

For questions regarding this position, please contact Trisha.Myers@gov.bc.ca.

About this Position:
Flexible work options are available, this position may be able to work up to four (4) days at home per week subject to an approved telework agreement.
The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. For specific information about the location, applicants must contact the Hiring Manager.
This position is excluded from union membership.
An eligibility list may be established to fill future temporary and permanent vacancies.     
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.