BC Public Service - Internal Job Opportunities

The Team
The MCFD teams of Castlegar, Nelson and Trail encompassing administration, child protection, child and youth mental health, child and youth with support needs, Director of Operations, and provincial staff. Each office is a fast-paced, high-energy environment where all team members consistently embrace collaboration, clear communication, positivity, respect, and cultural humility in every aspect of their work.

Castlegar offers an exceptional quality of life, combining affordable living, year-round outdoor recreation, strong community connections, and easy access to urban amenities in the heart of the beautiful West Kootenay region.

Nelson is a vibrant mountain community known for its stunning natural surroundings, thriving arts and culture scene, strong sense of community, and exceptional year-round outdoor recreation, offering an outstanding lifestyle for individuals and families alike.

Trail offers the perfect blend of small-city affordability, strong community spirit, abundant outdoor recreation, and access to exceptional amenities, all set against the scenic backdrop of the Columbia River Valley in the beautiful West Kootenay region.

The Role
The Role The Clerk 9 provides specialized administrative and client service assistance to Child Protection, Child and Youth Mental Health, Guardianship, and Children and Youth with Support Needs teams. The role coordinates services for children, youth, and families by managing confidential client records, responding to inquiries from clients and community partners, preparing legal and court-related documentation, and delivering a broad range of administrative, financial, and records management functions essential to service delivery. Working in a fast-paced and often emotionally complex environment, the Clerk 9 plays a critical role in ensuring timely, accurate, and compassionate assistance to frontline staff and the families they serve. This position requires exceptional organizational skills, sound judgment, adaptability, and the ability to thrive in a dynamic and ever-changing environment.

Qualifications:
Education and Experience Requirements

• Certificate or coursework and 6 months related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• Evergreen and 1 year related experience; OR
• An equivalent combination of education and experience may be considered.
• A valid BC Class 5 driver’s license or Class 7 Novice license.

Related experience may include.

• Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, clients, and service providers.

Preferences may be given to applicants with:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact Ria.Anderson@gov.bc.ca.

About this Position:
Employees of the BC Public Service must be located in BC at the time of employment.
These positions requires full-time, in-person work at one of the physical locations listed.
There are currently 2 positions available in Nelson, and 1 position available in Castlegar. Positions will be offered based on location availability.
An eligibility list may be established to fill future permanent vacancies for Nelson, Castlegar, Trail.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.