BC Public Service - Internal Job Opportunities

The Team
The Emergency Medical Assistants Licensing Board ensures all practitioners involved with emergency care in British Columbia comply with the Emergency Health Services Act and the EMA Regulation to provide assurance to the public that competent, consistent, and appropriate care is available during medical emergencies. The Board is empowered under the Act to examine, register and license, and set licence terms and conditions of Emergency Medical Assistants practicing throughout BC. The Board is also mandated to investigate complaints regarding patient care and Code of Ethics issues and, when necessary, conduct hearings. Hearings determine whether allegations are supported and whether an EMA licensee should have conditions imposed on their licence, or if the licence must be revoked or suspended for a period of time.

The Role
The position conducts and leads investigations on behalf of the Board into complaints made against EMAs as per the Board Rules, policies and procedures; identifies non-compliance with legislation and/or regulations, license conditions; summarizes investigation results; provides recommendations to the Board based on understanding of governing legislation and Board Rules to pursue a timely and appropriate resolution.

Qualifications:
Education and Experience Requirements

• Bachelor’s Degree in public or health science/administration, communications, justice studies, conflict resolution, or related field, plus 1 year of *progressive and recent, related experience; OR
• Diploma in public or health science/administration, communications, justice studies, conflict resolution, or related field, plus 2 years of *progressive and recent, related experience; OR
• Certificate/Coursework in public or health science/administration, communications, justice studies, conflict resolution, or related field, plus 3 years of *progressive and recent, related experience; OR
• Grade 12 graduation or equivalent in public or health science/administration, communications, justice studies, conflict resolution, or related field, plus 4 years of *progressive and recent, related experience; OR
• An equivalent combination of education and experience may be considered.

*Progressive and recent, related experience includes the following:

• Applying the principles of administrative law, administrative fairness and natural justice.
• Leading and resolving complex issues and managing expectations related to complaint resolution, including identifying and addressing expectations.
• Experience dealing with highly confidential and sensitive issues.

Preference may be given to applicants with the following:

• Experience applying the knowledge and skills of trauma informed practice.

Please refer to the Job Profile for the full list of knowledge, skills and abilities.

For questions regarding this position, please contact HLTH.HWPPHR@gov.bc.ca.

About this Position:
Flexible work options are available, this position may be able to work up to five (5) days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent and temporary vacancies. 
Applicants are required to ensure that their resume clearly identifies where and when they acquired the education and experience requirements.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.