ISL 24R - Intermediate Technical Analyst
Posted on
Closes on
Requisition Number: 126501
Job Type: Regular Full Time
Job Category: Information Management/Information Technology
Full/Part Time: Full Time
Classification: Information Systems R24
Description
The Team
The Common Capabilities and AI Platforms (CCAIP) Branch provides shared technology platforms, digital services, and common capabilities that support service delivery across government. The team works with ministries and partners to deliver secure, reliable, and scalable technology solutions, including enterprise platforms and AI-enabled services. Through platform operations, service enablement, and technology governance, the branch supports government-wide digital transformation initiatives.
The Role
The Intermediate Technical Analyst supports and manages enterprise Microsoft 365 services and related infrastructure technologies, including Exchange, Teams, and SharePoint. The role is responsible for planning, implementing, maintaining, and improving technology solutions, as well as providing technical advice, developing standards, supporting projects, and managing operational risks. The position works closely with clients, project teams, and partners to ensure services meet business needs and government requirements.
Qualifications:
Education and Experience Requirements
- Degree in computer science or other related field; and two (2) years of *related experience, OR
- Diploma in computer science or other related field; and three (3) years *related experience, OR
- Post-Secondary Certificate in computer science or other related field and four (4) years of *related experience, OR
- Secondary School graduation and five (5) years of *related experience.
* Related experience must include the minimum number of years of experience for each of the following requirements corresponding to the education listed above:
- Experience troubleshooting, testing, implementing software solutions. Preference may be given for experience within Microsoft 365 (M365) environment.
- Experience as a technical administrator within the M365 cloud environment. Preference may be given for experience with Exchange Online and Teams Unified Communication.
- Experience investigating and researching alternatives for current and future technologies in an enterprise environment.
- A minimum of one (1) years’ experience using Microsoft Power Shell to administer M365 Services within a large enterprise environment. Preference may given to those with 2 or more years experience.
Preference may be given to applicants with:
- One (1) or more years’ experience working in an agile methodology environment focused on the planning, design, testing and implementation of digital products and/or services.
Willingness:
- Must be flexible with working hours, hours of work vary depending on operational demands
- Must be willing to work overtime and/or be placed on standby 24/7 with limited notice year-round, including on weekends, evenings, nights and holidays, as needed.
For questions regarding this position, please contact Ashley.Bowes@gov.bc.ca.
About this Position:
Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
Please refer to MyHR for more information on Market Adjustments.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.