BC Public Service - Internal Job Opportunities

The Team
Prevention and Loss Management Services Branch (PLMS) is dedicated to promoting the integrity of, and maintaining public confidence in, the BC Employment and Assistance Program. PLMS leads program integrity initiatives for the division and ministry, including delivering prevention, loss management, service quality, and enforcement programs through a client-centric lens. The branch is responsible for promoting service quality while also mitigating financial loss, detecting and preventing under-reporting and fraud, and investigating serious criminal offences. The Program Evaluation team includes ten Program Evaluation Specialists and two team leads who work in a dynamic, multidisciplinary environment, contributing to program integrity, service quality, and continuous improvement initiatives.

The Role
The Program Evaluation Specialist supports evaluation projects and activities that have a direct impact on divisional business objectives. Evaluations incorporate analysis related to technology, business process reviews, and continuous improvement initiatives including collecting qualitative and quantitative data and observations of service delivery programs to evaluate systems and practices and make recommendations to improve program delivery and citizen outcomes.

Qualifications:
Education and Experience Requirements

• Degree in Social Sciences, Business Administration, Public Administration, or a related field, and a minimum of one (1) year of *related experience; OR
• Diploma in Social Sciences, Business Administration, Public Administration, or a related field, and four (4) years of *related experience; OR
• Certificate in Social Sciences, Business Administration, Public Administration, or a related field from a recognized institution, and five (5) years of *related experience.
• Other combinations of related training, education and experience may be considered.

*Related experience must include a combination of:

• Experience analyzing, reviewing, and evaluating program performance.
• Experience leading or participating in a variety of working groups, projects and initiatives.

Additional Required Experience:

• Minimum one (1) or more years of experience in analytical, service delivery or compliance monitoring environment.
• Minimum one (1) or more years of experience conducting business process reviews and researching program and/or policy issues.
• Minimum one (1) or more years of experience communicating information to different audiences including preparing reports and findings.

Preference may be given to applicants with the following:

• Minimum of one (1) or more years of experience working in ministry programs relating to Employment and Assistance Act, Employment and Assistance for Persons with Disabilities Act, their Regulations and ministry policies.
• Minimum of one (1) or more years of experience working with the Integrated Case Management (ICM) system.
• Experience in innovative disciplines and concepts including human-centered design, behavioural insights, agile and scrum methodology, complexity theory, systems thinking, strategic foresight.

Please refer to the Job Profile for the full list of knowledge, skills, and abilities.

For questions regarding this position, please contact Bailey.Ross@gov.bc.ca.

About this Position:
There are three (3) full time temporary positions available until 3/31/2027, with the possibility of extension and/or the positions becoming permanent.
This position can be based in any Social Development and Poverty Reduction ministry office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
Flexible work options are available; this position may be able to work up to four (4) days at home per week subject to an approved telework agreement. 
An eligibility list may be established to fill future temporary and permanent vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.