BC Public Service - Internal Job Opportunities

The Team
The Web Services team is a well-established, close-knit group of five professionals who collaborate to deliver high-quality web, SharePoint, livestream, and video services that support staff, children, youth, and families across B.C. As a Web Content Officer, you will work closely with communications professionals and subject-matter experts across the ministry to create accessible, inclusive, and user-focused digital content that helps people find, understand, and act on important information. The team values diverse perspectives, strong collaboration, and continuous learning, creating a supportive environment where everyone contributes to meaningful services that make a difference for British Columbians.

The Role
As a Web Content Officer, you will design, develop, and manage web and SharePoint content while providing technical support that helps staff access the tools and information they need. You will partner with communications professionals, subject-matter experts, and ministry leadership to identify needs, solve web and technology challenges, and deliver accessible, user-focused digital solutions. Your work will help individuals, families, and staff find, understand, and use child and family services information more easily, contributing to an inclusive and equitable digital experience for diverse communities across British Columbia.

Qualifications:
Education and Experience Requirements

• Diploma or formal course work in User Experience Design, Communications, English, Library Science, Computer Science, or an equivalent combination of related experience, education or training. 
• One year of experience practicing user experience design, planning and managing web properties including experience in information architecture, content development and interaction design or an equivalent combination of related experience, education or training. 
• Experience writing and editing communications materials.
• Experience providing customer support services in an information technology environment or helping clients to use and understand computer hardware and software.
• Experience using software such as CMS Lite, WordPress, SharePoint, Adobe Acrobat, Photoshop and Adobe Premiere Pro.
• Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the ministry (Note: It is important that you read the job posting carefully to understand the specific security screening requirements pertaining to the position).  

Preference may be given to applicants with:

• Experience in videography, YouTube live streams and video editing using Adobe Premier Pro.

For questions regarding this position, please contact lisa.jones@gov.bc.ca                                    

About this Position:
This is a temporary opportunity until March 31, 2027. This position may be extended or become permanent.
Flexible work options are available; this position may be able to work up to four (4) days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent and/or temporary vacancies..
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.